Appendix · Questions

Questions, answered

Everything brides ask before they commission — fit, timing, payment, remote fittings and delivery. If your question is not here, one WhatsApp message to Georgina will answer it.

Section I

Ordering & fit

Are your dresses made to measure?

Yes. Nothing in the house is sold as a standard size. Every gown, bridal or ready-to-wear, is cut to your own measurements by our in-house tailors in Windhoek. That is why orders begin with a conversation rather than an add-to-cart button.

Why do I have to message on WhatsApp to order?

Because we need your measurements, your date and your event before we can promise anything. Georgina speaks to every client personally, confirms what will suit you and only then quotes the piece. It takes one message and it is the reason our gowns fit.

What measurements do you need?

Eleven: bust, underbust, natural waist, high hip, hip, shoulder to bust point, shoulder to waist, waist to hem, armhole and bicep, nape to floor, and your height with heel height. The measurement guide explains how to take each one.

Can I order if I am not the standard bridal shape?

That is the point of made-to-measure. There is no sample size to squeeze into and no size range to fall outside of. The pattern is cut around you, whatever your proportions.

What if my body changes before the wedding?

Tell us early and it is a non-issue. We can take a gown in at the final fitting; letting one out is harder, so avoid any dramatic change in the last month and keep us informed.

Section II

Timing

How long does a wedding dress take?

A bespoke commission runs six to eight months, made-to-measure from the archive four to five months, and ready-to-wear pieces roughly three months. Alterations to an existing gown can be done in as little as six weeks.

When should I commission my gown?

Eight to six months before the wedding. That is when fabric can be sourced without air freight and when you still have room to change the silhouette entirely after seeing the toile.

I am getting married in ten weeks. Is it too late?

Not necessarily. There are gowns we can build in ten weeks if the design cooperates, and alterations are possible far later than most brides assume. Ask before you assume you have missed it.

Do you dress bridesmaids and mothers too?

Yes, and we prefer to. Measuring the whole party in one window means one fabric bolt, one consignment and a group that actually matches rather than approximating the same colour from different shops.

Section III

Payment & investment

How much does a gown cost?

Ready-to-wear pieces start from N$ 4,000. Bespoke couture starts from N$ 38,000 and heirloom or fully-beaded commissions from N$ 65,000. Every commission is quoted in full after the consultation, with no hidden additions.

How is payment structured?

Three payments: 30% on signing to secure your date, 40% at the toile fitting before fabric is cut, and the final 30% at the last fitting when the finished gown is presented.

Which currency am I charged in?

All commissions are invoiced in Namibian dollars. Prices shown in other currencies on the site are indicative guide prices converted for convenience.

Is the deposit refundable?

The signing deposit reserves atelier time and pattern-cutting hours, so it is not refundable once work has begun. If your date moves we will do everything reasonable to move with you.

Section IV

Remote clients & delivery

Can you dress me if I live in South Africa?

Yes. A large part of the house is South African: Cape Town, Johannesburg, Pretoria, Durban and the smaller towns. The process runs on video consultations, locally taken measurements, a posted toile and insured courier delivery.

Do you ship internationally?

We ship worldwide by insured express courier in a rigid gown box, typically five to twelve working days. Duties and local import charges are payable by the client and quoted before dispatch.

Do I have to travel to Windhoek?

No. Many brides never visit the atelier. Fittings are done on video against a plain wall, with a calico toile posted to you for bespoke commissions.

Can I collect in person instead?

Of course — collection from the Windhoek atelier is free, and we will steam and dress you in it before you leave.

Section V

The atelier

Who makes the gowns?

Georgina and her in-house team of experienced tailors, in Windhoek. Nothing is outsourced and nothing is mass-produced.

Do you alter a dress I bought elsewhere?

Yes. Re-fitting and alterations are one of our services, including serious structural refits on gowns bought abroad or inherited.

Can you remake my mother's dress?

Heirloom commissions are some of our favourite work — an inherited gown reworked into something you would choose yourself, keeping the lace, the buttons or the veil.

Do you make anything other than bridal?

Matric and prom, graduation, evening and red carpet, reception and second looks, mother-of-the-bride, and ready-to-wear pieces for everyday occasions.

Still wondering?

Georgina answers every message herself. Tell her your date, your town and what you have in mind.

Georgina, bridal couturier at Foxxy BridesBridal CouturierSpeak to Georgina