Guide · Delivery & Remote Clients

Shipping & remote brides

Most of the brides we dress never set foot in the Windhoek atelier until the week of the wedding — and many never do at all. Remote commissions are a normal part of the house, not an exception. Here is exactly how a gown reaches you.

Where we deliver

I1–3 working days

Namibia

From N$ 180

Windhoek, Swakopmund, Walvis Bay, Oshakati and the north.

Collection from the Windhoek atelier is always free.

II3–6 working days

South Africa

From N$ 850

Cape Town, Johannesburg, Pretoria, Durban and all major towns.

Door-to-door courier, fully insured, tracked and signed for.

III5–10 working days

Rest of Africa

From N$ 1,600

Botswana, Zambia, Zimbabwe, Angola and beyond.

Duties and local import charges are payable by the client.

IV5–12 working days

International

From N$ 3,200

United Kingdom, Europe, United States, Middle East, Australia.

Express air freight in a rigid gown box. Quoted exactly before dispatch.

Courier prices are indicative starting points for a single boxed gown and are confirmed exactly before dispatch. Multi-gown bridal parties ship as one consignment, which is almost always cheaper than separate parcels.

The remote process

Six stages, no flights

01

A video consultation

An hour on video. Venue, date, weather, what you have hated in every dressing room so far, and what you need to be able to do in the gown.

02

Measurements taken near you

We brief a seamstress in your town with a written schedule of measurements, or walk a friend through it on a call. Never self-measured.

03

A toile in the post

For bespoke commissions a full calico prototype is couriered to you. You wear it, photograph it, and we correct it together on a call.

04

Two refinement rounds

Adjustments are cut into the pattern before a metre of silk is touched. Photographs and video replace the fitting-room mirror.

05

Finished, boxed, insured

The gown is pressed, wrapped in acid-free tissue, boxed and couriered insured to your door with a steaming and dressing guide.

06

A call before the day

The week of the wedding we talk through getting into it, the bustle, and what to do if anything happens on the day.

Start your remote commission

Send your date, your town and the piece you have in mind. Read the measurement guide first if you would like to arrive with your numbers already taken.

Georgina, bridal couturier at Foxxy BridesBridal CouturierSpeak to Georgina